Annual Certificate in Online Safety for Support Staff (2021-22)

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About The Course

Annual Certificate in Online Safety for Support Staff (2021-22)

Course Duration: 1h 15m (approx) online training + self-directed learning and activities + final assessment.

Safeguarding children online is everyone’s responsibility. The most effective approach is to engage the whole school community, including non-teaching staff, who should be aware of difficulties relating to online safety and know the mechanisms to identify, intervene in, and escalate any concerns where appropriate.

Our annual online safety training for non-teaching staff provides you with the core content you need to feel confident and empowered to help keep children safe online.

Split into bite-sized modules, the training has been designed to provide maximum learning potential in the leanest, most cost-effective and most time-efficient manner. It has been produced in high-quality remote video CPD format which is accessible on any device, any time, anywhere.

Developed by Lorna Ponambalum, safeguarding expert and senior leadership education professional, the course is split into six modules. The course consists of learning through video modules, completion of tasks, further reading and viewing external resources. Please consider this when planning and allocating your time. To successfully understand and achieve the objectives of the course, learners are expected to engage in all aspects of the learning process and complete all relevant activities to ensure they can successfully apply the knowledge and skills they have gained in their own setting.

Designed in line with the following policies

  • Keeping children safe in education
  • Teaching online safety in schools
  • Sharing nudes and semi-nudes: advice for education settings working with children and young people

Learning Outcomes

  • Recognising what online safety means and the topics that non-teaching staff and children should be aware of.
  • Identifying what children are accessing online and the range of risks associated with different platforms, websites, apps and games.
  • Understanding what online risks are and developing the knowledge and confidence to have age-appropriate conversations with children in school.
  • Recognising how you can help to keep children safe online and providing them with support when needed.
  • Understanding a whole-school approach to online safety, complying with your safeguarding requirements and ensuring effective staff use of digital technologies.

Course Units


Developed by Lorna Ponambalum, safeguarding expert and senior leadership education professional, the course is split into six modules and encourages audience interaction to support and embed learning. There is a knowledge assessment at the end to hel...

Module 1: What is the need for online safety?

Module 1 discusses why online safety is so important and explores how children’s use of technology and the internet makes them vulnerable to a range of online risks.

Module 2: Understanding online risks – unsafe communications

Module 2 looks at the dangers around who children might engage with online (and how they might do it), along with the different ways they may encounter harm. It also provides advice and guidance on how schools can take appropriate action.

Module 3: Understanding online risks – managing online information

In module 3, you will cover types of online content that children may have control over or access to. You will also learn to identify the activities which can place their own online information in danger.

Module 4: Understanding online risks – effects on health, wellbeing and lifestyle

In module 4, you’ll learn about how technology and social media can negatively impact on children’s mental health, wellbeing and lifestyle and how to support children who may be experiencing harmful behaviour.

Module 5: Building a culture of online safety

Module 5 discusses your role in developing a whole-school approach to online safety. It explores reporting mechanisms, referrals, compliance promoting good practice, teaching online safety and providing the necessary support to children.

Module 6: Staff use of digital technologies

Module 6 explores your role in ensuring effective staff use of digital technologies, particularly in support of enhanced teaching and learning and in complying with relevant safeguarding requirements.

Lorna Ponambalum

About The Expert

Lorna Ponambalum

Senior leader and safeguarding consultant with over 15 years’ experience as a DSL in education.
Find out more

Certified School Programme

Our Whole School Community Approach to Online Safety Training

Our Certified School Programme is a complete solution for schools to implement an effective approach to online safety.

It has been designed by education professionals to meet the statutory online safety safeguarding duties outlined in the Keeping Children Safe in Education (KCSIE) September 2021 guidance.

My CPD Preview

Whole School Community Training

CPD accredited training for the whole school community, including, DSLs, teachers, school staff, parents and carers.

Monthly Online Safety Update Service

Supporting schools to stay on top of online safety related news, social media updates, gaming updates and evolving online issues.

Meet DfE Statutory Safeguarding Requirements

Designed by education professionals to meet the statutory online safety statutory duties outlined in Keeping Children Safe in Education (KCSIE) September 2021.

NOS Certified School Accreditation

Accreditation for your school including a certified school plaque when you meet our approval criteria.

Dedicated Online Safety eLearning Hub

Implement training to all staff and parents with just one click and report on course access and completion.

Resources, Lesson Plans and Parent Guides

Access to our Resource Hub containing over 50 platform guides and lesson plans in online safety.

Still Have Questions?

Interested in becoming a member? Contact us today to find out more.

An Online Safety Advisor will be in touch within 24 hours