Netiquette: The Benefits of Positive Communication Online | Secondary

Available on demand

CPD Certification Logo

Play Trailer


You will be invoiced £60 as we are based in the United Kingdom.

Available on demand

Pay by invoice

Pay via invoice


Pay by card

Pay via card


Become a Certified School and access our webinars for free

Certified Schools can access this webinar by logging into the learning hub.

find out about membership

About The Webinar

Netiquette: The Benefits of Positive Communication Online | Secondary

This webinar will provide headteachers, school leaders and all teaching staff with practical guidance and advice on supporting children to understand the power of language online and how to communicate with others in a kind and empathetic manner.

Online messaging is used by billions of people around the world. It is easy, instant, fun and the most popular platforms support the ability to send pictures and videos with little restrictions. However, messaging is typically used to replace in-person communication and the absence of facial expressions or body language can often leave the door open to interpretation and the potential to cause offence or unintentional harm to the recipient.

In this webinar Phillipa Wraithmell, award-winning global digital transformation specialist who is currently leading digital strategies in schools across the UK and the UAE, and mental health and wellbeing expert Anna Bateman, will explore what is meant by the term ‘netiquette’, the importance of developing positive online behaviour and how to build a culture of positive communication that supports and protects children’s wellbeing online.

Learning Outcomes

  • Understanding what netiquette is and the role it plays in helping to develop a style of language and communication that is considerate of others online.

  • Recognising the importance of demographics and developing a cultural awareness, including barriers to language, technology loop-holes and equity of access.

  • Identifying common misconceptions and exploring the core reasons why misunderstandings happen through online messaging and the use of emojis.

  • Understanding the THINK model of behaviour and how to encourage children and young people to take a moment before responding to messages.

  • Navigating through practical examples that can be applied in the classroom to support student’s awareness and further steps to help embed learning.

Philippa Wraithmell

About The Expert

Philippa Wraithmell

Award-winning global digital transformation specialist and Apple Distinguished Educator with extensive senior leadership experience.
Find out more

Certified School Programme

Our Whole School Community Approach to Online Safety Training

Our Certified School Programme is a complete solution for schools to implement an effective approach to online safety.

It has been designed by education professionals to meet the statutory online safety safeguarding duties outlined in the Keeping Children Safe in Education (KCSIE) September 2022 guidance.

My CPD Preview

Whole School Community Training

CPD accredited training for the whole school community, including, DSLs, teachers, school staff, parents and carers.

Monthly Online Safety Update Service

Supporting schools to stay on top of online safety related news, social media updates, gaming updates and evolving online issues.

Meet DfE Statutory Safeguarding Requirements

Designed by education professionals to meet the statutory online safety statutory duties outlined in Keeping Children Safe in Education (KCSIE) September 2022.

NOS Certified School Accreditation

Accreditation for your school including a certified school plaque when you meet our approval criteria.

Dedicated Online Safety eLearning Hub

Implement training to all staff and parents with just one click and report on course access and completion.

Resources, Lesson Plans and Parent Guides

Access to our Resource Hub containing over 500 platform guides and lesson plans in online safety.

Still Have Questions?

Interested in becoming a member? Contact us today to find out more.

An Online Safety Advisor will be in touch within 24 hours